Shipping policy

 

All orders are hand packed with love and gratitude. We do our best to ship all orders within 1-3 business days - however holidays and new product launches can affect order processing.

Once your order ships, we will send a Shipping Confirmation email with tracking to the email address you provided during checkout. Reference this tracking number for all shipping updates related to your order. If it has been more than 4 business days since you placed your order and you have yet to hear from us, please feel free to contact us at info@HungheeEnergy.com.

Shipping Rates:

Orders <$45 — calculated at checkout via USPS Ground Advantage or UPS Ground
Orders >$45 subtotal — Free Shipping*

*calculated from the subtotal and does not include discounts or promotions

Orders are shipped via USPS Ground Advantage or UPS Ground. Please allow 2-5 business days for delivery, allowing additional time for shipments to HI, AK and APO/FPO addresses. Please keep in mind shipping and delivery dates aren’t guaranteed. 

Lost/Stolen/Damaged Package: Please be sure to double check your shipping address when placing your order or this could cause shipping delays. Once your order is placed, we do not alter your information in any way, as the shipping label prints automatically. We are not responsible for lost packages due to incorrect information at checkout. For all tracking updates, refer to the tracking number emailed to you when your order shipped. Once your package leaves our facility, it is in the hands of the carrier to ensure a safe and timely delivery. Follow these steps to report a damaged package or help find your package: start with filing a claim on the USPS website or calling 858-674-2670 for more information.